Warranty Maximisation

-- Prevention is better than cure --

Service Description:

This service offering is designed to ensure our Customer's meet their statutory obligations and maximise their civil contractor warranties.

Typical Service Features:

• Monitor guarantee periods for reinstatements.
• Management of "R" Notices.
• Receive routine network inspection reports identifying defects and action necessary Carriageway repairs.
• Receive of Highway Authority defect notices and management of our Customers original Network installer to return to site to complete necessary defect repairs.
• Update of records to reflect new warranty obligation for defected part of Highway.
• Produce KPI reports on contractor build quality / performance.
• Liaise with Highways agencies to resolve enquiries.

Benefits to the Customer:

• Service offers an economic solution to meeting these statutory obligations.
• Minimise defect charges by completing defect repairs before Highways Authorities issue defect notices.
• Minimise third party damage / public liability claims.
• Minimise costly third party interference with our Customer's assets.
• Reduced internal head count requirements.
• Frees resources to focus on core business activities.
• No internal employee responsibilities e.g. recruitment, training, office requirements:- rent, heating, power, etc.