Routine Maintenance

Example inspection pit - good condition. Call 020 8309 4220
-- Regularly inspected --

Service Description:

This service provides for a physical inspection of your network infrastructure as installed i.e. cable joint boxes /pull boxes, oil pits, link pits, access chambers, vents, etc carried out on a routine basis. The frequency and scope of the inspections are determined by our Customer e.g. Quarterly, Annually or, on a rolling programme basis of inspections i.e. 100% survey completed over a 5 year period (20% of the route / network inspected each year) The choice is yours!

Typical Service Features:

The primary objective of this inspection is to complete a physical inspection of route installation to monitor the condition of the Network, identifying any defects, subsidence or third party interference. Then either, our Customers preferred maintainers can rectify defects or, Firstcall Support Services can complete the necessary repairs, for example click here to see an example of a telecommunication splice box pre & post remedial work.

  • Audits completed to your timescales.
  • Audit reports can be tailored to meet your exact needs i.e. format of data to be recovered, layout, your logo or your Customer's logo.
  • Colour or digital photographs of installation provided with a written report.
  • Apply asset identification tagging, etc.
  • Provide OS or GPS location marks.

Benefits to the Customer:

  • Provides documented evidence of the condition of the network infrastructure.
  • Identifies service affecting defects that could serious impact revenue and Customer network confidence.
  • Identifies potential network design issues or age related defects in a timely manner so that future lost making or, cost generating defects can be designed out or replaced.
  • Demonstrates to Customers, Investors and Staff a total commitment to operating a quality network.
  • Provides a regular opportunity to validate as built drawings and identify corrections.
  • Maintains network reliability. Experience has shown that, just one defect identified and rectified from our routine maintenance inspection could avoid a costly network fault in the future. Could be the best business decision you ever made!
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Firstcall is registered in the Achilles Utilities Vendor Database.

Firstcall is an ISO9001 accredited company